Need a little help?

Find out how you can get help from our TM3 experts

Talk to our friendly support team

Our support team are on hand to answer any questions or queries you may have. Get in touch with us now.


Austalian clients can support on the number below. Clients based in the UK, Ireland and Rest of the World, please contact support via email or live chat to arrage a callback.

1300 855 023


Our support mailbox is one of the best ways to get in touch with our support team. You can send screenshots and files related to your issue to allow quicker investigation.

UK & EU Support

Australian Support

Chat Online

The best way to get in touch with our support team is via in-app live chat. We’ll be able to chat through and resolve any issues and arrange a callback if required.

Available on TM3

Need help getting to grips with features in TM3?

Whether you need a full run through or just a refresher, you could benefit from some training by our TM3 experts. We can offer training by various methods including online and onsite.

Our Knowledgebase, 2gether, is available in TM3 and can help you gain some insight into how to use certain features in TM3. Helpful videos, hints and tips and webinars can help you on your way to making the most of your TM3.

Check out our training page

Who supports our team?

Our support team work closely with our developers and product specialists to ensure we are always providing the best service to you. Should a member of our support team be unable to solve your issue at the time, we will escalate it to our specialists and they will look into the problem more thoroughly.

Worried about security? Our dedicated infrastructure team are continually working to ensure that our systems are as secure as they can be. Should there be an issue, we have processes in place to combat the problem with minimal disruption to our clients.