Physio On The Green
June 25, 2025
The client:
Physio On The Green
The background:
Physio On The Green is a London-based private physiotherapy practice that specialises in treating musculoskeletal health conditions. Led by Director Stephen Garvey and Operations Director Daisy Garvey, their team of expert MSK physiotherapists aim to provide hands-on treatment, alongside evidence-based rehab and diagnostics to help their clients find long term solutions to their health problems. The team also offers pilates, injection therapy, diagnostic ultrasound, and courses for other healthcare professionals.
The project:
Before opening their doors in 2021, Physio On The Green needed an all-in-one practice management software in place to manage appointments, keep client records up to date, automate appointment reminders, and keep invoicing running smoothly. The team needed a solution that would grow with the company as it scaled, and keep the practice organised at every client touchpoint. To do this effectively, it was important for the team to have personalised customer support to unlock the full potential of the software, and maximise its value.
“We’ve used TM3 from the moment we opened our doors in January 2021, so it’s always been the backbone of how we manage appointments, client records, and clinic operations. Starting with a solid system in place helped us stay organised and professional from day one.”
Daisy Garvey, Operations Director at Physio On The Green
The result:
Opening the business with support from TM3 Software gave Physio On The Green the kickstart it needed for a seamless setup, including:
- A complete system to support the day-to-day operations of the clinic
- Simplified online booking system with appointments and therapists’ schedules all in one place significantly reducing time spent on admin
- Improved client experience with automated appointment reminders
- Hands-on support from dedicated account managers to get the very best from the software
- A more efficient way to grow the business with a scalable clinic management system
“It’s saved us countless hours in admin, improved our client experience, and helped us grow the clinic more efficiently. It’s one of those tools that quietly transforms how you work.”
Daisy Garvey, Operations Director at Physio On The Green
TM3 helps you manage every aspect of your practice and can facilitate the entire patient journey from initial booking through to insurance referrals, providing one source of truth for all information.
Book your demo today to find out how TM3 can make a difference to your practices with a 30-minute demo.